In a back-to-school context complex, where we are surrounded by uncertainty, we are forced to rethink our working methods and our skills development goals. Our soft-skills (behavioral skills) are mobilized and challenged on a daily basis. How to adapt and manage uncertainty while being effective in your day?

What if we were interested in what science tells us, especially about emotional intelligence, to better guide us on a daily basis? Two of the thousands of emotional intelligences are precisely crucial to develop right now, to help us better manage uncertainty: but which ones are they?

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Here is the Webinar Replay

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Our selection of questions asked during this Webinar

How to get employees and top management to understand that emotional intelligence concerns everyone?

This is an interesting question and one that is now crucial in view of the current period. In our opinion, one of the first steps is to make people aware of these concepts by sharing articles with them, by inviting them to follow certain Webinars (such as ours for example) but also to attend certain conferences.

The second stage and who is the most important because it is the one that will be decisive, It's about showing that it really has an impact. How to do it? To do this, it is necessary to be supported by organizations that are capable ofanalyze in detail the effects of their interventions. At Rising Up, our teaching method is based on accurate measurement of the progress of each learner and the effects of our programs. For more than 4 years, our scientific experts have put in place rigorous protocols in order to measure and trace accurate indicators. Building on this expertise, we have developed programs in our R&D center with real effects on learning.

How to measure the level of cooperation and the ROI of a training course, how does that happen at Rising Up?

It's a fairly complex question, but there are solutions! It is obvious that ROI of a Soft-Skills training course is much less obvious to analyze than training on Harskills for example. Simply because measuring Soft-Skills has long been very difficult from a methodological point of view. However it is not impossible, for example at Rising Up we have created a scientific measurement methodology that allows us to avoid many problems. The first is to be able to prove the effects over time: this is why all our programs include several steps spaced out in time in order to have several measurement points. The second is to be able to prove the effects of developing Soft-Skills, This is why when we deploy a training program, we systematically use pre-post/tests that allow us to precisely measure behavioral changes in the development of the key Soft-Skills of the program (i.e. complex problem solving, conflict management, etc.). Our results for the year 2020 show a large number of positive effects that last over time. Do not hesitate, if you are interested, to ask us for them.

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Why not change the recruitment processes and thus reassess the place of Soft-Skills and Emotional Intelligence in the list of key competencies, and perhaps also on the CV?

It's a great question, and it's actually what we're working on with some of our customers right now. Knowing how to identify them and then highlight them are crucial steps, but is it within everyone's reach? Many companies have been using personality tests for years (the classic Big Five or the MBTI), or are interested in new emotional quotient tests. One of the major problems with these tests is that they do not allow us to have a fairly accurate overview of soft-skills. Their spectrum is quite narrow. Moreover, these tests include numerous methodological biases. In particular on the idea that in each of the direct statements present in the questions everyone could identify with it, this is what we call in psychology the barnum_ effect (or subjective validation effect). Obviously, no one can blame these researchers for creating these tests because the question is very complex! However, let us be vigilant and aware that they only give part of the reality. Our experience at Rising Up, and in particular with the expertise of Nawal Abboub, Ph.D., with pre-verbal children in development, is that we designed tests, not only with direct measures (questionnaires) but also with indirect measures. Our R&D center is also in the process of building a 360 diagnosis to assess in particular the management of emotions, ability to reason, ability to adapt to certain situations, etc. If you are interested in this diagnosis, you can write to Hicham who will be happy to discuss with you.

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How can we help adolescents accept their emotions and make the best use of them?

Part of the answer lies in the educational tools we can create to support young adolescents in discovering their abilities. In fact, for several years, we have been building with teachers, especially in the academies of Versailles, Créteil, Paris, Amiens, tools to help adolescents better know themselves, to better regulate their emotions, especially since at these times a lot happens from a neuro-biological point of view (and not only!). In fact, recent research has shown that when you explain to students how their brains work, it helps them better understand their emotions and better regulate them. This showed a direct impact on their academic success, especially for those who had the most difficulty. It is now essential to know how an individual works in order to be able to support him to develop whether a child, adult or even senior, because apprenticeship has no deadline! To find out more about our solutions and subscribe to the newsletter: https://risinguparis.com