Test for free
They talk about us
.png)
Test for free
Have you ever imagined a world where communication flows effortlessly, misunderstandings vanish, and connecting with others becomes a breeze?
Well, that's the idea behind the Process Communication Model (PCM), which uncovers the "why" s and "how" s of our communication styles.
Curious to see how it works? Let's explore it together and see if it meets the hype.
The Process Communication Model was developed by Dr. Taibi Kahler, a clinical psychologist in the late 1970s.
Born in 1943 in Kewanna, Indiana, Dr. Taibi Kahler's journey in psychology was a bit different. He's a multifaceted professional – a clinical psychologist, psychotherapist, transactional analyst, consultant, and author – all fueled by a singular passion: understanding and improving communication.
Dr. Kahler transitioned from student to teacher after earning his clinical psychology degree from Purdue University. Later on, he served as director of the Institute of Transactional Analysis in Southern California.
Going back to the late 1970s. Dr. Taibi Kahler, driven by his research in personality, was asked by NASA to help in selecting the best astronauts for the missions. This process turned out to be Dr. Kahler’s very first step in crafting The Process Communication Model (PCM).
We must mention that Dr. Kahler’s work on the Process Communication Model (PCM), earned him the prestigious Eric Berne Memorial Scientific Award in 1977.
Dr. Kahler's research culminated in the creation of Kahler Communications, which is an international research, communication, and assessment company. This organization holds the rights to two key models developed by Dr. Kahler:
Nowadays, the Process Communication Model (PCM) enjoys widespread adoption in 54 countries, with over 1.5 million people and 4,500 certified trainers and coaches benefiting from it.
As Kahler Communicators says: “Communication differentiates among six Personality Types, which we all have within us”.
To see whether the statement is right or wrong, let’s first explore and understand the Process Communication Model’s 6 personality types, namely:
As it is explained by the Process Communication Model (PCM) providers, one of these styles is our foundation or ‘Base’ type which is set either at birth or very early in our life. Once this Base Personality Type is set it will remain our “Base” for a lifetime. In other words, whatever our basic Personality Type is, we will always be strongest in the characteristics and behaviors of that type.
However, they also say that we have characteristics of all of the other five types. And, each type has strengths and weaknesses, positive attributes, and under stress, potential negative behaviors.
To understand this model better, it is useful to think of a person’s personality as a six-floor building, where each floor represents a different Personality Type.
For example, a person with a Thinker-Harmonizer-Persister structure would naturally gravitate toward logical thinking (Thinker) but can easily shift to a more collaborative and relationship-oriented approach (Harmonizer) when needed. The Persister floor provides additional support, offering dependability and organization. While the Imaginer type might be less prominent in this structure, the ability to tap into creativity and vision (Imaginer) still exists.
According to the Process Communication Model, each of those types possesses unique characteristics, strengths, and communication preferences.
Let’s go more in-depth and see how the Process Communication Model (PCM) characterizes those 6 personality types:
Having understood the foundational principles of the Process Communication Model, let's now explore the mechanics of how this model operates in practice.
At its core, Process Communication Model (PCM) aims to be a map for navigating the complexities of human interaction.
Imagine we're on a bustling dance floor, surrounded by people moving to their rhythms. Just as we all have our preferred ways of dancing, we also have unique ways of expressing ourselves and interpreting the world around us. This is the essence of the Process Communication Model (PCM), which identifies 6 personality styles, each with its own "dance style" of communication.
According to Process Communication Model (PCM), understanding these 6 styles, both in ourselves and others, is the key to smoother communication.
“By becoming aware of how others perceive the world and communicate, we can tailor our message for better reception.” - Process Communication Model.
As such, we can assume that the Process Communication Model (PCM) sheds light on a person's preferred communication modes (verbal, written, etc.), speech patterns, management style, and even how they behave under stress. As the Process Communication Model (PCM) creators assume, this awareness allows us to predict potential roadblocks in communication and choose strategies to navigate them.
For example, while interacting with someone who prioritizes clear and concise communication, we might want to avoid flowery language and focus on getting straight to the point. As the team of the Process Communication Model promises, with the help of PCM: "people will learn how to get their message across."
As we can read on the Process Communication Model’s (PCM) official website: “PCM is a very practical tool that can be used immediately after you learn it. It can be very useful for communicating with employees, clients, friends, and family.”
More specifically:
Indeed, there could be some truth in this as knowing how to communicate makes things easier between people.
As for the Process Communication Model’s (PCM) test format itself, here the journey begins with quite a regular, and vast questionnaire.
In the Process Communication Model (PCM) test, users have to answer 45 questions which are designed to spark self-reflection and provide valuable insights about the communication style. This questionnaire typically takes about 60 minutes to complete. It's recommended to take the questionnaire in one sitting to maintain focus, though there's no time pressure involved. One can also review the answers before submitting them.
The good thing is that there are no right or wrong answers in the Process Communication Model test, what a relief, right? However, the bad news is that there still is a place for labels, frameworks, categorization… This is mostly felt in the report- the Process Communication Model (PCM) Profile - which is delivered upon completing the test and which tells us directly which of those 6 personality types we belong to.
As we just said, after completing the questionnaire, you'll receive a personalized Process Communication Model (PCM) Profile. This is a 30 - 40 page long PDF file, a report that details your personality profile based on the Process Communication Model (PCM) framework. To help you understand and utilize this information, a two-hour feedback session with your certified PCM coach is also included. During this session, the coach will delve into your report, explaining your strengths, preferences, and potential challenges based on your PCM personality type.
In the Process Communication Model (PCM) Profile Report we will get insights into the:
Let’s take this Process Communication Model (PCM) profile as an example: 👇🏼
This example provides us with the following insights:
As we said earlier the report does not stop here: after explaining and unlocking personal style the report continues with explaining one's character strengths and draws his/her positive and negative psychological needs and motivations.
One interesting thing about the Process Communication Model (PCM) is that apart from personality tests that identify a person's traits and communication style, the Process Communication Model also offers coaching and teaching services. One of them is “PCM learning platform”, where individuals interested in learning more about communication can benefit from their gamified approach.
Imagine a six-floor building, each floor representing a different personality type. We, the players, control an elevator that allows us to visit each floor and interact with characters embodying those types.
These characters have specific needs and desires based on their personality traits. Through these interactions, players can learn to identify the 6 personality types and practice communication strategies tailored to each one.
The platform offers various activities beyond character interaction. Players can read E-books, complete tasks, build puzzles, and engage in simulations that test their ability to recognize personality types and adapt their communication style accordingly.
While this approach can be engaging, we should not forget that real-world interactions are far more nuanced than a virtual simulation, and effective communication requires ongoing practice and adaptation.
You may wonder that after reading an in-depth profile review, exploring the Process Communication Model (PCM) personality perception, and gaining insights into ourselves and others, we will easily become able to enhance our performance on a global scale - right?
Unfortunately, the Process Communication Model, while idealized in images, videos, and games, has its limitations alongside its advantages.
It’s important to look at it with a critical eye and that’s exactly what we're going to do now.
What are the 3 benefits of usingthe Process Communication Model (PCM)?
1. Certified training and coaching
The Process Communication Model (PCM) offers certified training and coaching sessions both on an individual and team level for those wishing to become experts in communication processes, according to their approach. Throughout their training, they provide structured guidance in improving communication skills and understanding interpersonal dynamics based on the Process Communication Model (PCM) theory.
2. Game platforms for engagement
Another fun thing is the Process Communication Model’s (PCM) interactive game platforms which most people find engaging in learning about their communication styles. For sure, this kind of approach can make the learning process more enjoyable and accessible, particularly for younger audiences.
3. Insight into communication styles
The Process Communication Model (PCM) helps individuals discover their preferred communication styles, including how they interact and perceive others, which can enhance self-awareness and interpersonal relationships. As such, this is a tool for understanding patterns in communications.
What are the 3 limitations of using the Process Communication Model (PCM)?
1. High cost of training
The Process Communication Model (PCM) training for trainers and coaches typically lasts for 2 days on average and starts at a minimum of $1500 per person. Don’t you think this high cost may limit accessibility for individuals and organizations seeking professional development in communication skills?
2. Oversimplification through games
While game platforms may make learning fun, it's essential to remember that real-life interactions are significantly more intricate than virtual simulations and that achieving effective communication demands continual practice and adaptation.
3. Focus on communication style, not soft skills
While the Process Communication Model (PCM) excels in identifying communication styles, it does not specifically address or develop soft skills in communication such as influence, public speaking, providing positive feedback, synthetic reasoning, empathy, and mental flexibility... This gap can hinder the comprehensive skill development necessary for achieving success in today’s professional landscape. In an era dominated by AI, enhancing solely our communication styles may not suffice to distinguish ourselves, and improve what is crucial nowadays.
To wrap it up quickly, the Process Communication Model according to their author, really seems to be a helpful tool for crafting a good communicator, as it enhances communication styles and messaging delivery methods, however, it’s also obvious that this model doesn't delve deep enough to unlock core skills or offer detailed improvement suggestions.
So, you may wonder: is the Process Communication Model a unique blend that makes us who we are? Is this something we can use to become a better version of ourselves?
The answer is that it might not be enough.
But it’s okay! Do not forget that our toolbox contains other tools specifically designed for this purpose.
Now, stay tuned as we will explore together how Rising Up’s innovative approach addresses all the limitations of the Process Communication Model (PCM) and provides a valuable resource for soft skill development.
Soft skills, unlike hard skills that are straightforward and measurable, can be challenging to define and evaluate. However, advancements in cognitive science have provided us at Rising Up with a clearer understanding of soft skills and how to assess them effectively.
At Rising Up, our team of cognitive science experts has developed a powerful platform known as THE LAB.
THE LAB. is not just a platform, it's a transformative approach to skill enrichment.
Unlike traditional models like the Process Communication Model (PCM), which focus on identifying communication styles, THE LAB. focuses on 4 essential areas:
What’s more? Rising Up’s innovative solution, THE LAB., has earned recognition from the TechEU program, distinguishing us as a leading deep-tech innovator in the education sector. This prestigious accolade from the European Innovation Council and SMEs Executive Agency underscores our commitment to revolutionizing soft skills development.
Now, let’s dive in on one of THE LAB.’s most utilised pillars - The Soft Skill Scan.
Soft Skill Scan is an advanced assessment tool crafted to evaluate an individual's soft skills. Tailored for educational institutions, career advisors, program managers, and talent developers, Soft Skill Scan assesses 25 soft skills, showcasing strengths and areas for improvement with precision.
Yet, among other soft skills assessment tools, what distinguishes THE LAB.’s Soft Skill Scan?
The answer lies in its innovative methodology and structured pathway for improvement.
Instead of primarily relying on traditional questionnaire formats and only focusing on gaming approaches, Soft Skill Scan integrates them all: interactive quizzes, engaging games, and informative videos. This approach not only makes the assessment process dynamic and enjoyable but also ensures a more comprehensive understanding of an individual's soft skills beyond his/her mere categorization.
Moreover, here people go beyond assessing their soft skills. Once individuals identify their strengths and areas for improvement through the scan, they can seamlessly transition to THE LAB.'s Soft Skills Enrichment pillar.
This component of THE LAB. provides personalized learning pathways and targeted interventions to enhance specific soft skills. Whether it's through interactive modules, expert guidance, or practical exercises, Soft Skills Enrichment facilitates continuous improvement in communication, problem-solving, teamwork, adaptability, and other critical competencies.
In essence, THE LAB.'s Soft Skill Scan not only assesses but also actively fosters the development of essential soft skills, offering a comprehensive solution for individuals and organizations striving for excellence in today's competitive landscape.
As we just said, Soft Skill Scan begins with an engaging assessment process that combines interactive elements such as explainer videos by neuroscientists, compelling GIFs, and interactive games. These elements not only keep users actively involved but also enhance the accuracy and relevance of the assessment results.
Upon completion, users receive immediate, user-friendly feedback that highlights strengths, identifies areas for improvement, and suggests tailored strategies for skill enhancement. What’s important is that the results are delivered in such an understandable way that there is no requirement for additional training or expertise to analyze the performance.
Wondering which of these tools is right for you? Let's delve into the four key differences between Soft Skill Scan and the Process Communication Model (PCM) to see which can better enhance your personal and professional growth!
When comparing Soft Skill Scan and the Process Communication Model (PCM), the choice depends on the specific needs and goals of the user or organization:
Which would you prefer: a broad overview of yourself or a detailed, comprehensive x-ray of your 25 core skills crucial to succeed in a job market?
Of course, the detailed version always benefits us more!
Ultimately, Soft Skill Scan emerges as the preferred choice for individuals and organizations aiming to cultivate adaptable, future-ready soft skills that are undoubtedly essential for success in today's rapidly evolving job market.
In conclusion, while the Process Communication Model (PCM) offers insights into communication styles and personality traits, Soft Skill Scan by Rising Up stands out as the superior tool for assessing and developing crucial soft skills.
Whether you're looking to enhance communication, problem-solving, teamwork, or adaptability skills, Soft Skill Scan empowers users with the knowledge and tools to thrive in their careers with confidence.
Send us a message 📩 to hello@risinguparis.com and we'll organize a 15-minute demo for you within a week.
Warning: The Soft Skill Scan does not intend to replicate or replace the Process Communication Model (PCM) test because the two tests follow different methodologies while providing different values. Both tests help individuals become aware of their talents, strengths, and what makes them unique. Rising Up does not challenge or diminish the value of these tests and encourages individuals to take both assessments. If you have any questions, feel free to contact us at hello@risinguparis.com
Combler le manque de connaissance en soft skills de vos étudiants 2 fois plus rapidement.
Follow our news and learn more about core skills.
